Welcome to CardinalPAY

We are delighted to announce the arrival of new services for bill receipt and payment and new options for account refunds, effective with the Spring 2008 term.   Please read the following information regarding these new services:

You will now receive and view your student bill online via your official CUA email address. The University no longer issues paper billing statements.  The billing statements generated in early October 2007 were the last paper billing statements.  The e-mail you will receive in your CUA email account when a billing statement has been issued will direct you to CardinalPAY, our new site for bill viewing and on-line payment processing via e-check and credit or debit card.  Be sure to check your official CUA email account when you receive the e-mail notification.  (Please note that on-line payment is not required.)

The e-mail notification of the first billing statement for the Spring 2008 term was issued December 19, 2007.  Students and their Authorized Payers have been sent e-mails from our e-commerce partner and from Student Accounts.  

Students, when you receive your first e-mail billing notification and log into CardinalPAY, be sure to set up your parents and anyone else responsible for your bill as Authorized Payers in CardinalPAY.  Until you set up someone as an Authorized Payer, only you will receive the e-mail notification and be able to access the site to view the statement and make an on-line payment (if you wish to pay on-line).

We also encourage students whose parents are responsible for their bill to add a parent e-mail address to their demographic record in Cardinal Station; the parent then receives general notices and reminders electronically sent by Student Accounts to students.

See below for groups that should not be set up as Authorized Payers.

Once set up, Authorized Payers will then receive an automated e-mail informing them that they have been authorized and providing them with their login name; the student will provide the password.  Authorized Payers can then log into CardinalPAY to request the e-mail billing notification, access the system to view the student's bill and current account activity, and make an on-line payment (if they wish to pay on-line).  It is important that the Authorized Payer check the box, "Email me when a bill arrives," when logging into CardinalPAY the first time.  If the parent is a PLUS Loan borrower, he or she can provide bank account information so that any refunds are deposited into the bank account of his or her choice, rather than receive a paper refund check.

 

Important Changes Regarding Payment:

CardinalPAY provides new/changed online payment options:

          > eCheck with no service fee

          > Credit card or debit card with 2.75% service fee (MasterCard, American Express, and Discover); Visa is no longer accepted for student account payments.

Please note that it is NOT required to make payment on-line.  These new and changed on-line payment options do not affect "off-line" payment options such as paying by check, money order, wire, and so on.  Please see the Payment Options page on the Student Accounts website for more information.

 

Student Log-In Instructions:

Students log in to Cardinal PAY from the link in Cardinal Station (http://CardinalStation.cua.edu > Student/Faculty Self-Service > Financial > CardinalPAY > yellow CardinalPAY bar).  You will be taken to the CardinalPAY system.  The Message Board appears along with a menu of options on the left-hand side of the screen.

Note:  Be sure that the pop-blocker in your browser is turned off (disabled) so that CardinalPAY will load when you click the yellow bar.

Note:  The CardinalPAY link on the right-hand side of the Cardinal Station home page under CUA Links is only for making a quick payment, like the on-line payment link that used to be located on the Home@CUA page.  Clicking on this link will not take you to the full CardinalPAY system.

How to Create An Authorized Payer:
After logging into CardinalPAY, click on the menu item Authorize Payers.  Click the "Add New" button and enter the name of the Authorized Payer and create a login name and a temporary password.  Save this screen by clicking the "Add" button.  The Authorized Payer will receive an e-mail telling him or her that the student has set them up as an Authorized Payer and provides the login name and a hyperlink to CardinalPAY.  The student must tell the Authorized Payer the temporary password.

Authorized Payers log in using the link in the e-mail sent to them.  See the link below for more information.

 

Plus Loan Borrowers:

Students, you will receive an email from Student Accounts when a refund has been processed for a PLUS Loan borrower.  This email will contain your borrower's CUA Parent ID number; be sure to give this ID number to the PLUS Loan borrower so that they can set up direct deposit of their refund in CardinalPAY.  An easy way to share this information is to forward the e-mail to the parent.

 

Other Authorized Payer Information:

Theological College seminarians should not set up their dioceses as Authorized Payers in CardinalPAY.  The dioceses will continue to receive custom paper billing statements from Student Accounts.

 

Students sponsored in whole or in part by other third parties, such as an employer, religious community, embassy, etc., whose sponsor receives a custom paper invoice from Student Accounts should not set up these sponsors as Authorized Payers in CardinalPAY, unless the sponsor is willing to access the usual billing statement on-line.

If you have been providing your sponsor with the old (pink) paper billing statement or if we have been mailing the old (pink) billing statement directly to your sponsor and you wish to have a custom paper invoice mailed to your sponsor, please contact Third Party Billing Analyst Angela Elum-Brooks at elum@cua.edu.

 

Questions?:

For more detailed information about these options and other topics related to billing, payment, and refunds, please visit the Student Accounts web page, http://treasurer.cua.edu/controller/sa/.

 

Here are the other benefits of CardinalPAY:

• Receive immediate e-mail confirmation of payment

• Real-time posting of payment to student account

• Receive student and Parent PLUS loan refunds directly into the bank account of your choice.  Be sure to provide your bank account information in CardinalPAY when you log in for the first time to utilize this direct deposit option. 

Instructions for Authorized Payers

Instructions for Guest Payers

Direct Deposit of Refunds --Students

Direct Deposit of Refunds --Parent PLUS Loans

Frequently Asked Questions